join our team

WHY WORK AT FORUM? 

Forum is an expanding company based out of vibrant offices in Hertford. Working with us you will learn new skills and be a part of a supportive team in a professional, yet fun, environment!

Forum Events is a great place to work! The Forum Family is enthusiastic, motivated, energetic, ambitious and fun. We believe in what we do, and this shows through our successful events.

CURRENT VACANCIES

Role: Marketing Executive
Location: Hertford
Reporting to: Junior Marketing Manager
Contractual status: Permanent, Full Time
Salary: 18-22k DOE
Budget: Sign off required

An exciting opportunity has become available to join a well-established company in Hertford.

Working as part of a friendly, experienced and dynamic team, you will be responsible for a variety of tasks relating to the internal and external communications of several brands within the company.

This role would suit an energetic individual, with can-do attitude and autonomy to really make the role their own.

Main responsibilities

  • Use of CRM system to maintain mailing lists for digital and printed marketing materials
  • Use of marketing suite for email marketing execution
  • Attendance to marketing and strategy meetings
  • Creating and liaising with in-house designer for digital and print marketing material
  • Collating analytics from sales team on marketing generated leads
  • Organising photography and videography for events
  • Monitoring competitor activity, with upkeep of analysis and reporting
  • Sourcing advertising opportunities
  • Updating of in-house marketing planners with upcoming and planned activity
  • Coordination and communication with external media partners for event promotion
  • Sourcing speakers and completing seminars, as well as up keep of communication and storing of data
  • Conducting market research, for example using customer questionnaires and focus groups/attending in-house events for information gathering
  • Manage and upkeep of the brand presence
  • Undertake any other relevant duties which fall under the general scope of the data role as directed by the Head of Marketing

Skills

  • Marketing qualification desirable but not essential
  • Excellent communication skills, both written and verbal
  • A good team member but must be able to work on own initiative
  • Good level of organisation and time management

Job Title: Delegate Sales Executive
Location: Based at Head office in Hertford
Reporting to: Group Delegate Manager, Event Manager
Responsible for: Inviting and qualifying suitable delegates to our Forums and Summits
Contractual Status: Full Time
Salary: OTE £24k+
Role Summary: The role of a Delegate Sales Executive is to invite and secure top level decision makers as event attendees; achieving the quantity and quality required to meet and exceed targets. This role will suit someone with sales experience, but is also an opportunity for the right individual to learn and develop sales skills.

Key responsibilities

  • To meet and exceed specified personal and team sales targets
  • Meet and exceed KPIs across prospects, call rates and related targets
  • Utilising platforms to source new leads; including our CRM system, social media and live events
  • Adhere to qualification process to identify and secure new attendees
  • Attend assigned events and manage delegates throughout
  • Overcome and manage objections
  • Manage administration processes required for events
  • Cross sell to related events across the business
  • Follow up incoming leads from marketing communications
  • Attend industry events where possible and confidently pitch to visitors and new business prospects
  • Work within a portfolio team to ensure all events as part of a group are successful

Skills

  • Professionalism and confidence when using the phone
  • Excellent communications skills, both written and verbal
  • A good team member but must be able to work on own initiative
  • Experience with Microsoft Office
  • Social, outgoing and able to thrive in a sales environment
  • Good level of organisation and time management
  • Experience sourcing leads via Linkedin or similar is an advantage

Job Title: Delegate Sales Executive
Location: Based at Head office in Hertford
Reporting to: Delegate Portfolio Manager, Delegate Sales Manager, Head of Sales
Responsible for: Inviting and qualifying suitable delegates to our Forums and Summits
Contractual Status: Part Time
Salary: Competitive Hourly Rate
Role Summary: The role of a Delegate Sales Executive is to invite and secure top level decision makers as event attendees; achieving the quantity and quality required to meet and exceed targets. This role will suit someone with sales experience, but is also an opportunity for the right individual to learn and develop sales skills.

Key responsibilities

  • To meet and exceed specified personal and team sales targets
  • Meet and exceed KPIs across prospects, call rates and related targets
  • Utilising platforms to source new leads; including our CRM system, social media and live events
  • Adhere to qualification process to identify and secure new attendees
  • Attend assigned events and manage delegates throughout
  • Overcome and manage objections
  • Manage administration processes required for events
  • Cross sell to related events across the business
  • Follow up incoming leads from marketing communications
  • Attend industry events where possible and confidently pitch to visitors and new business prospects
  • Work within a portfolio team to ensure all events as part of a group are successful

Skills

  • Professionalism and confidence when using the phone
  • Excellent communications skills, both written and verbal
  • A good team member but must be able to work on own initiative
  • Experience with Microsoft Office
  • Social, outgoing and able to thrive in a sales environment
  • Good level of organisation and time management
  • Experience sourcing leads via Linkedin or similar is an advantage

Looking for a career in sales?
Location: Based at Head office in Hertford
Reporting to: TBC
Responsible for: This role will offer the successful candidate a fantastic opportunity to develop a career in event and media sales while working within a lively and driven team
Contractual Status: Full Time
Salary: DoE + generous bonus structure and incentive opportunities
Role Summary: This is a great opportunity for someone with a hunger for a career in sales to join a well established team at Forum Events. From meet the buyer events, conferences and clubs, we are looking for sales professionals from entry level to join our team. The successful applicant will be of an outgoing nature with a can do attitude, willingness to learn and will be comfortable liaising with a range of people at differing levels of seniority.

Key responsibilities

  • To meet and exceed specified personal and team sales targets
  • Meet and exceed KPIs across prospects, call rates and related targets
  • Utilising platforms to source new leads; including our CRM system, social media and live events
  • Attend assigned events
  • Overcome and manage objections
  • Manage administration processes required for events
  • Cross sell to related events across the business
  • Follow up incoming leads from marketing communications
  • Attend industry events where possible and confidently pitch to visitors and new business prospects
  • Work within a portfolio team to ensure all events as part of a group are successful

Skills

  • Professionalism, persistence and confidence when using the phone
  • A good team member but must be able to work on own initiative
  • Motivated with an ability to motivate others
  • Experience with Microsoft Office
  • Social, outgoing and able to thrive in a sales environment
  • Good level of organisation and time management
  • Experience sourcing leads via Linkedin or similar is an advantage

Job Title: Media Sales Executive

Location: Based at the Hertford Office

Reporting to: Publisher

Responsible for: Selling bespoke digital, print and event solutions

Contractual Status: Full-Time

Salary / Commission: £18,000 – £20,000 basic (dependent on experience) plus OTE £10,000 commission

Your role and our company…

Forum Events Media Ltd operates two highly regarded and well established publications; PA Life and Hotel Designs.

PA Life is an award winning and industry leading title, targeted at Personal Assistants and Executive Assistants across the UK. PA Life operates as a print magazine and website as well as owning an exclusive members only club, masterclasses, e-learning courses, networking evenings and targeted events.

Hotel Designs is the leading digital title and events brand for hoteliers, interior designers, architects and suppliers to the industry.

With a fast paced culture and great opportunities for promotion, the media division is bolstering its staff and seeking someone who loves working across multiplatform media sales for a range of London based companies. You’ll need to hit the ground running, creating new and exciting business opportunities for a range of high profile clients who service the industries in which we have a relevance.

What will you be doing?

  • Excellent communication and rapport building skills

  • Calling existing and new contacts with confidence

  • Capable and motivated to work towards targets

  • Ability to develop new/bespoke initiatives and identify opportunities

  • Selling across various platforms simultaneously to include event sponsorship

  • A positive attitude, coupled with the drive and enthusiasm to exceed

  • Self-motivated and passionate about delivering exceptional results

  • Retaining and growing our existing clients to give them the best possible experience

  • Fantastic business acumen and commercial awareness

  • Ability to conduct face-to-face meetings with new and existing clients to pitch ideas and build relationships

  • Attend industry relevant events and our own events to promote and represent our brands

What skills do you need to have?

  • Media sales experience is essential

  • Excellent relationship management

  • Professionalism, persistence and confidence when using the phone

  • Team player but able to work on own initiative

  • Well motivated with the ability to motivate others

  • Positive attitude and outlook

  • Organised and time efficient

  • Excellent written and communication skills

  • Social, outgoing and able to thrive in a sales environment

The salary – £26,000 – £28,000 per annum dependant on experience

Who will you be writing for?

PA Life is an award winning and industry leading media publication directly targeted at Personal Assistants and Executive Assistants across the UK and abroad. Re-launched in 2013 as a magazine and website, PA Life retains a powerful brand loyalty and is at the heart of the PA community. In addition, PA Life owns and manages the exclusive PA Life Club, masterclasses, networking evenings and targeted events.

What are we looking for?

Looking to grow the editorial team, this is a hugely exciting opportunity for someone who can demonstrate full ownership of the content strategy for this brand whilst working side by side with the advertising team to identify new and relevant business opportunities and a clear path for growth and development of the PA Life brand.

What we expect from you

With a minimum of 5 years’ experience on a B2B or B2C title, you will be passionate, highly motivated and well organised. Good English language skills, excellent communication skills (written and verbal) and a strong eye for detail are all key to this role. We are extremely passionate about our brands, we work hard and we have lots of fun doing it.

What will you be responsible for?

  • To be the ‘face’ of the PA Life brand by immersing yourself within the industry
  • To write high quality, relevant content for our PA Life magazine, website, PA Life Club website, e-newsletters and marketing emails
  • Have full working knowledge of how to produce a print title as well as being able to research and write feature articles, in-depth industry analysis pieces, opinion pieces and lengthy interviews in addition to the website and e-newsletter content
  • Have full knowledge of the magazine production cycle and how to deal with a team of designers and printers
  • Forthcoming with ideas in the continued development of the PA Life brand
  • To contact key figureheads from within the PA community, prospective industry suppliers, key client accounts and PR agencies to build relationships, source content and to be aware of commercial opportunities
  • To travel regularly to meetings in London and other parts of the UK to promote the PA Life brand (at times, with the sales team)
  • To attend relevant industry summits, forums and conferences (as well as our own) to meet with key contacts and investigate editorial leads
  • To be available to work out of office hours to attend/host events
  • Be an accomplished and confident public speaker, able to host on-stage roundtable/panel discussions

What are the skills you’ll need to succeed?

  • Understanding of a content management system and email deliverables platform
  • Understanding of how to market the brand effectively
  • Business acumen, commercial awareness and ability to work side by side with the sales team
  • Complete understanding of systems such as Adobe InDesign, Adobe Acrobat Pro, Photoshop, Dropbox, printer’s portal such as Apogee, Google Analytics and all social media platforms
  • To be a team player but also able to work off own initiative
  • An abundance of drive and passion
  • Confidence
  • Meticulous in your attention to detail
  • Encourage and maintain the highest standard of professionalism in the office and at events at all times

Role: Database Manager
Location: Hertford
Reporting to: Head of Marketing
Contractual status: Full Time
Salary: DOE
Budget: Sign off required

We’re looking for a Database Manager, who is passionate about events, to lead the data strategy.

This is an exciting role where you will implement a brand-new CRM system to drive customer engagement, journey and marketing.

You will be the driving force in controlling and managing the CRM system, while advising and implementing best practice.

Forum Events is looking for a talented individual to manage this vital and important role.

This individual will also be ensuring that all activities are streamlined and optimised across the business, with direct employee support and management role maintained.

This role will require some one to juggle multiple disciplines from technical supervision, employee engagement, compliance and data analytics.  You will need to work effectively in a fast-paced environment, to a variety of direct and third-party clients.  You must be proactive, adaptive, multi-task and be an encouraging leader for your team.

Key Responsibilities:

  • Responsible for all data management / analysis, across the whole organisation
  • Build, lead and direct the data team
  • Manage the continuous improvement of processes, ensuring all data is clean, valid and reliable to maintain outstanding performance
  • Monitor and report the performance of said data, to ensure that business objectives are met
  • Ensure that all data is checked, compliant and inputted within a timely manner
  • Analyse and produce quarterly performance reports on data quality, to analyse success/ROI
  • Summarise and communicate results and findings to optimise future campaigns
  • Produce a data strategy to drive engagement and revenue whilst supporting marketing and sales departments with data to deliver innovative campaigns
  • Work with sales team to ensure a consistent enrichment approach throughout the customer contact strategy
  • Offer advice and guidance on data, and compliance issues at a strategic level internally – supported by external company
  • Provide assistance to the business with any changes in relation to data management and storing of business data
  • Undertake any other relevant duties which fall under the general scope of the data role as directed by the Head of Marketing

Key skills and experience:

  • 3 years’ experience in a similar data management role
  • Previous CRM system management
  • 2 years in a management or leadership role
  • Able to demonstrate an understanding of data and databases including reporting and analytics
  • Able to turn data insight into actionable plan for increased results
  • A basic understanding of Data Protection principles and implementation
  • Ability to engage stakeholders of different levels and convey thoughts and insight

Job Title: Event Sales Executive
Location: Based at Head office in Hertford
Reporting to: Event Manager / Portfolio Sales Manager / Head of Sales
Responsible for: The overall role will include selling supplier places at Forums and Summits; working collaboratively with a team of sales representatives
Contractual Status: Full Time
Salary: £18,000 – £20,000 (depending on experience) Plus commission OTE £30k+
Role Summary: The overall role of an Event Sales Executive is to sell supplier places, ensuring that the events they are assigned to are successful and reach or exceed sales revenue. This includes obtaining quality suppliers and working collaboratively with a Delegate Sales Executive to ensure that confirmed delegates are of the highest calibre. The Event Sales Executive will encourage and maintain the highest standard of professionalism in the office at all times.

Key responsibilities

  • To contact potential suppliers from our CRM system and sell the event via the telephone or if required, face to face
  • To sell additional sponsorship and identify other commercial opportunities
  • To cross sell on all forums and summits, ensuring that your clients have product knowledge on the Forum brand and all events that they are relevant to attend
  • To attend industry related exhibitions and events and meet with suppliers face to face
  • To ensure all data in the CRM system is up to date and correct
  • Keeping up to date with products and competitors
  • To maintain regular updated event information to your existing suppliers and delegates
  • To manage all event administration
  • To work both events a year and others if required, to act in a professional manner at all time and ensure that you deliver a good quality event to your suppliers and delegates
  • Rebook your suppliers and maintain a good working relationship at all times

Skills

  • Strong leadership skills with a hands on approach
  • Proven track record and a strong background in event/exhibition sales
  • Self-motivation with the ability to motivate others

Job Title: Event Sales Manager
Location: Based at Head office in Hertford
Reporting to: Portfolio Sales Manager / Head of Sales
Responsible for: The overall role will include selling and managing two events a year, working collaboratively with a team of sales representatives.
Contractual Status: Full Time
Salary: £20,000 – £25,000 (depending on experience) Plus commission OTE £40k+
Role Summary: The overall role of an Event Manager is to sell and manage two events a year ensuring that the Forums / Summits assigned are successful and reach / exceed sales revenue and delegate targets by obtaining quality suppliers and delegates. To motivate and manage Delegate Sales Executives assigned to the event to ensure that the confirmed delegates are of the highest calibre. To research and confirm key moderators / speakers and arrange an educational seminar programme and opening presentation. You will encourage and maintain the highest standard of professionalism in the office and at events at all times.

Key responsibilities

  • To contact potential suppliers from our CRM system and sell the event via the telephone or if required, face to face
  • To sell additional sponsorship and identify other commercial opportunities
  • To cross sell on all forums and summits, ensuring that your clients have product knowledge on the Forum brand and all events that they are relevant to attend
  • To attend industry related exhibitions and events and meet with suppliers face to face
  • To ensure all data in the CRM system is up to date and correct
  • Keeping up to date with products and competitors
  • To maintain regular updated event information to your existing suppliers and delegates
  • To manage all event administration
  • To work both events a year and others if required, to act in a professional manner at all time and ensure that you deliver a good quality event to your suppliers and delegates
  • Rebook your suppliers and maintain a good working relationship at all times

Skills

  • Strong leadership skills with a hands on approach
  • Proven track record and a strong background in event/exhibition sales
  • Self-motivation with the ability to motivate others

Job Title: Portfolio Sales Manager
Location: Based at Head office in Hertford
Reporting to: Head of Sales
Responsible for: The overall role will include selling and managing two events a year, working collaboratively with a team of sales representatives.
Contractual Status: Full Time
Salary: £25,000 – £30,000 (depending on experience) Plus commission OTE £47k+
Role Summary: The overall role of a Portfolio Sales Manager is to ensure that all products within your portfolio hit and exceed targets set, leading your team implementing sales strategies to achieve this. Responsible for the business development of your brands and the management of the team working within your portfolio.

Key responsibilities

  • Ensure all events within the portfolio hit and exceed all targets effectively managing your team to achieve this
  • Host weekly meetings with your sales team to set goals of the and review of previous weeks activity
  • To work with marketing team to ensure effective strategy is put in place to support your sales messages
  • Maximising cross sell opportunities within your portfolio and across the company where relevant
  • Managing key accounts within your portfolio or ensure key accounts are managed effectively
  • Develop your portfolio with new ideas, products and business development
  • Working with the Delegate portfolio manage to ensure delegates are exceeding targets and ensure quality and quality of desired delegates are met
  • Managing event sales staff within the portfolio inclusive of training, sales performance & development
  • To ensure CRM system is used and update correctly
  • Motivate portfolio team
  • Identify, attend and network at relevant industry events
  • Providing weekly sales report for the portfolio to head of sales
  • Attend and contribute to Portfolio management meetings
  • Be knowledgeable for all the industries within your portfolio
  • Working with Head of sales to recruit for your portfolio when required
  • Reports to Head of Sales of any concerns
  • Keep up to date with the competition
  • Remain professional and lead by example at all times

Job Title: Delegate Sales Manager
Location: Based at Head office in Hertford
Reporting to: Delegate Portfolio Manager, Group Sales Manager, and Head of Sales
Responsible for: Inviting and qualifying suitable Delegates to our Forums and Summits
Contractual Status: Full Time
Salary: £18K per annum plus commission with OTE £26K+
Role Summary: The role of a Delegate Sales Manager is to ensure that the Forums/Summits assigned are successful by obtaining the required quantity and quality of Delegates and by meeting/exceeding personal sales targets, also to keep motivated, positive, and professional and work as a Team with your Event Manager.

Key responsibilities

  • Consistently hit and exceed guideline KPI’s across callings, new contacts and bookings
  • Competently manage and maintain all elements of the sales process including admin, CRM and live events
  • Ability to handle customer complaints and cancellations
  • Following up leads from E-mail marketing campaigns
  • Lead by example at all times
  • Consistently Maintain a minimum of x3 cross sells per month
  • Ability to train new staff members following all good practices and processes
  • Confidently run delegate team at any live event
  • To Ability to motivate the delegate team around you
  • Provide weekly sales reports and feedback to Event Manager and/or Senior Management as required
  • Provide line of support and second in command to Delegate portfolio manager
  • Ensure regular monthly contact/updates are maintained for Delegates and recorded through Engage.
  • Identify and flag opportunities or potential problems to Event Manager and/or Senior Management as appropriate
  • Attend events as necessary, representing the company in a professional manner at all times.
  • Work with your DPM to develop portfolio with new ideas, products and strategies within your portfolio

Responsible for: Issuing Invoices for PA Life Media & Credit Control of said invoices
Contractual Status: 3 Days per week 9am – 5pm = (Days to Suit)
Salary : £10,680

Description: Forum Media Issue a bi monthly magazine, called PA Life, aimed at PA’s. They also sell “Online” advertising

Responsibilities

  • Receiving Forum Media Booking Forms and Invoicing accordingly, this covers the Magazine and the Club Membership and any extra events held in relation to these.
  • Credit Control of these invoices, ie making sure they are paid on time with a system of chasing emails and phone calls.
  • Dealing with New PA Club Members & Renewals and taking card payments.
  • Daily processing of monies received into the bank by allocating and posting to the relevant customer accounts.
  • A knowledge of the Sage Accounts System would be an advantage but is not a compulsory required skill, as training will be given.

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